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Nuremberg, 5 May 2008 – The Management Board of GfK (GfK) notes yesterday's rejection by the Board of Taylor Nelson Sofres plc (TNS) of a possible offer for TNS by WPP group plc (WPP). GfK also notes with appreciation the continued support of the Board of TNS for the previously announced proposed nil premium merger of equals between GfK and TNS.
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The public do not have a good perception of call centres. With the UK press focusing on negative issues such as overseas call centres, long wait times, poor IVR systems, silent calls and data theft, the industry is under a huge amount of pressure.
Read more about the Top 50 Call Centres>>
Market comment by Richard Jameson, MD GfK Business & Technology.
When Apple launched it's iPhone in the UK market towards the end of 2007, our research indicated that, whilst the 'phone generated very high levels of awareness and buzz at an early stage, it was definitely priced for a premium, niche market. Find out more>>
April '08: With a drop of five points to –24, the GfK NOP Consumer Confidence Index score is now at its lowest level since November 1992.
More on the April CCB>>
If you have been called by GfK NOP and asked to participate in a telephone survey, you can check if the call is genuine.
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